Advisory Committee
Final Program
U of Delaware




BPS'13 Keynote Speech: Healthcare Process Management

Doug Vogel

 Abstract:Healthcare is currently in a global crisis mode with little to suggest that existing ways of doing things will lead to long-term effectiveness. Fortunately, there are a number of technological and process innovations that can be brought to bear to affect change. These include support for extending traditional forms of healthcare as well as introducing new options for consideration.  Process management issues abound.  Some are internal to existing healthcare systems in conjunction with allocation and sharing of scarce resources e.g., surgery rooms and personnel expertise.  Other process management issues involve patient interactions internally and externally to primary care centers seeking to address the balance of information and collaboration among stakeholders.  This keynote will provide salient examples and seek to raise issues and encourage discussion.

Biography: Douglas R. Vogel is Professor of Information Systems and is an Association for Information Systems (AIS) Fellow as well as AIS Immediate Past President. He received his M.S. in Computer Science from U.C.L.A. and his Ph.D. in Management Information Systems from the University of Minnesota where he was also research coordinator for the MIS Research Center. He has published widely and been recognized as the most-cited IS author in Asia Pacific. Professor Vogel's teaching and research interests bridge the business and academic communities in addressing issues of information system creation and impact on aspects of interpersonal communication, group problem solving, cooperative learning, and multi-cultural team productivity. His interests reflect a concern for encouraging efficient and effective utilization of computer systems and mobile devices in an atmosphere conducive to enhancing the quality of life. He is especially active in researching issues of process and technology with respect to healthcare.


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